Returns & Exchanges
At Neon Vintage, we want you to be completely obsessed with your retro-inspired finds, which is why we offer a 30-day window for returns and exchanges on all items in original condition. Whether the fit isn't right or the vibe isn't clicking, we are here to make the process as seamless as your favorite throwback outfit.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all Neon Vintage tags attached to ensure the garments are protected during transit.
Print and Ship
Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing