Frequently Asked Questions
Everything you need to know about shopping with Neon Vintage.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your vintage-inspired pieces sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that certain limited-edition drop items may be final sale.
How do I know which size to choose?
Since our styles range from retro-slim to modern-oversized, we provide a detailed size chart on every product page. We recommend measuring a similar garment you own for the perfect fit.
Are your products authentic vintage or modern reproductions?
Neon Vintage specializes in high-quality modern reproductions that capture the aesthetic of the 80s and 90s, ensuring you get the vintage look with the durability and sizing of contemporary apparel.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping times and costs vary by location and will be calculated automatically during the checkout process.